Whether you are a supplier or consumer of Information Technology (IT) services, Centauri Business Service Manager^TM (Centauri) is the service management platform of choice for over 150 organizations worldwide. Centauri is widely applicable to virtually any industry including financial services, outsourcing, telecommunications and government.

Centauri's core service management capabilities align IT and business, allowing IT organizations to collect business and IT metrics in real time, determine the business impact and root cause of IT outages and notify IT administrators to affect a fix (in many cases before end-users even realize there is a problem). Centauri's advanced visualization and reporting capabilities allow custom views to be tailored to the role of the viewer, including executive, IT management, IT administrator, and even end user views. This results in reduced service downtime, increased user and IT productivity, lower costs, reduced risk and higher customer satisfaction levels.

Due to the wide applicability of the Centauri service management platform, it is the service management solution of choice for enterprises and service providers in most major industries. This section provides an overview of general Proxima solutions as well as detailed information on industry-specific Centauri solutions.

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